Guides

Guides to common questions

• What can I put into ChatGPT at work?

  A simple four-band test for deciding what work information can go into ChatGPT, Copilot or any AI tool, and what never should. UK workplace examples.

• How to use AI safely at work

  Six habits that keep AI use at work safe and useful: the right account, the right information, checking answers, and being open about what AI wrote.

• How to check whether an AI answer is right

  Why AI tools get things wrong, where they fail most, and a five-check routine for verifying an answer before you rely on it at work.

• ChatGPT or Microsoft Copilot: which should you use at work?

  A plain comparison of ChatGPT and Microsoft Copilot for everyday work: where each fits, what your employer's licence changes, and how to choose for a task.

• Free Microsoft Copilot training for work

  A free, self-paced Microsoft Copilot course for working adults: Copilot Chat, Copilot in Word, Excel, PowerPoint, Outlook and Teams, and building agents.

• ChatGPT for beginners: a free course for work

  Learn ChatGPT from scratch for work: finding your way round, prompting well, real workplace tasks and its limits. Free, self-paced and no sign-up needed.

• AI for executive assistants, PAs and office managers

  Where AI genuinely saves time in an EA, PA or office manager role: inbox triage, minutes, diaries, travel and briefings, plus what to keep out of it.

• AI for teachers: reports, planning and pupil data

  How teachers can use AI for reports, planning and parent messages while keeping their own voice and keeping pupil data safe. Practical, UK-focused.

• Using AI in an apprenticeship portfolio, honestly

  How apprentices can use AI to structure and strengthen portfolio evidence without it writing for them, and the writing habits assessors tend to reject.

• Power Automate for beginners

  Learn Power Automate from zero: what automation is, a tour of the maker portal, your first flow, approvals, fixing failed runs and adding AI. Free and self-paced.

• Free AI training for work, written for UK workplaces

  A free, no-sign-up course in using ChatGPT, Copilot, Claude, Gemini and Power Automate at work, with UK workplace examples and safe practice data.