Guide
AI for executive assistants, PAs and office managers
Assistant and office roles are full of the work AI is good at: turning messy material into something clear, drafting routine messages, and pulling actions out of meetings. They are also full of other people's personal information, which is where care is needed.
Where it helps most
- Inbox triage: summarising long threads and drafting replies for you to edit.
- Minutes: turning rough notes or a transcript into decisions, owners and dates.
- Briefing packs: condensing papers into a one-page brief for your principal.
- Travel and diaries: comparing options and drafting itineraries from details you provide.
What to be careful with
Diaries, travel and HR matters are full of personal data. Use your organisation's approved tool, redact names where the task doesn't need them, and keep health, family and disciplinary details out entirely unless there is a written policy that allows it.
Start with one task
Pick the job that takes the most time each week, and try the relevant lesson below on the Fernway sample files before you try it on real material.
Go deeper in the course
If you want more on this
AI for EAs, PAs and office managers
£19
The jobs that fill an assistant's week, as tested prompts you can reuse.
- For
- Executive assistants, PAs and office managers
- You get
- Thirty prompts for inbox triage, minutes, diaries, travel and briefing packs
- Three worked walkthroughs
- A page on what not to paste into AI
- A PDF, plus a licence key that puts the prompts in My library
- Certificate
- Not included